Privacy policy

Last Updated: September 4, 2026

At Kinlydiy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how LIZGER NETWORK TECHNOLOGY CO., LIMITED, operating as “Kinlydiy,” “we,” “us,” or “our,” collects, uses, shares, and protects your personal information when you visit, use, or shop from our store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. WHAT INFORMATION WE COLLECT

We collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our services, and communicate with you.

Contact & Shipping Information

When you place an order or contact us, we may collect:

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Order and delivery information

Payment Information

When you make a purchase, payment information is processed through our payment providers.

We may receive limited payment-related information necessary to confirm and manage your transaction. We do not store your complete credit card number or raw payment credentials on our own servers.

Order and Shopping Information

We may collect information about:

  • Products you view;
  • Products you add to your cart;
  • Products you purchase;
  • Your order history;
  • Returns, refunds, and customer service interactions; and
  • Your preferences relating to our products and services.

Device and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Referring website or source;
  • Pages viewed;
  • Approximate location;
  • Date and time of website visits;
  • Cookie identifiers; and
  • Other technical information necessary for website operation, analytics, security, and advertising measurement.

2. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

To Fulfill Orders

We use your information to:

  • Process and confirm orders;
  • Process payments;
  • Arrange shipping and delivery;
  • Send order confirmations and shipping updates;
  • Handle returns, refunds, replacements, and customer service requests.

To Communicate With You

We may use your contact information to:

  • Respond to customer inquiries;
  • Provide order-related updates;
  • Resolve customer service issues;
  • Send important information about your purchases or account.

To Keep Our Website Safe

We may process information to:

  • Detect and prevent fraud;
  • Investigate suspicious transactions;
  • Protect our website and customers;
  • Prevent abuse or unauthorized activity.

To Improve Our Website and Services

We use analytics and technical information to understand how visitors use our website, improve website performance, evaluate products and services, and improve the overall shopping experience.

For Advertising and Marketing

Where permitted by applicable law, we use information and tracking technologies to measure advertising performance, understand customer interactions, create relevant audiences, and improve our advertising campaigns.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money.

We share information when reasonably necessary to operate our business, provide our services, fulfill orders, perform analytics and advertising, or comply with legal obligations.

Shopify

Our online store is hosted and operated using Shopify.

Shopify processes information necessary to provide website functionality, shopping cart services, checkout, payment processing, security, and other ecommerce services.

Payment Providers

Payment information may be processed by third-party payment providers that support transactions on our website.

These providers process payment information according to their own privacy policies and applicable security requirements.

Shipping and Fulfillment Providers

We may share information such as your name, shipping address, phone number, email address, and order information with shipping carriers, fulfillment providers, logistics partners, and other service providers necessary to deliver your order.

Analytics Providers

We use analytics technologies, including Google Analytics, to understand website traffic, visitor behavior, website performance, and conversions.

Google Analytics may collect information such as device information, IP-related information, cookies, pages viewed, interactions, and other usage information.

Google Advertising Services

We use Google advertising services, including technologies associated with Google Ads, to measure advertising performance, understand conversions, and deliver or optimize advertising where applicable.

Google may use cookies, pixels, identifiers, or similar technologies to measure interactions with advertisements and our website.

Meta Advertising Services

We use Meta advertising technologies, including the Meta Pixel and related services, to measure advertising performance, understand website interactions, create or measure advertising audiences, and improve our marketing campaigns.

Meta may collect information such as device information, website activity, identifiers, and interactions with our website or advertisements.

Other Service Providers

We may use other trusted service providers for:

  • Website hosting and technology;
  • Customer support;
  • Email communications;
  • Fraud prevention;
  • Analytics;
  • Advertising;
  • Order fulfillment;
  • Shipping and delivery; and
  • Other services necessary to operate our business.

These providers are permitted to process information only as reasonably necessary to provide their services or fulfill legitimate business purposes.

Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes;
  • Respond to lawful government requests;
  • Protect our legal rights;
  • Enforce our policies and agreements;
  • Detect, investigate, or prevent fraud or other unlawful activity; or
  • Protect the safety of our customers, business, or website.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, tags, identifiers, and similar technologies to operate our website, remember preferences, analyze traffic, measure advertising performance, and improve your shopping experience.

Cookies may be used to:

  • Keep products in your shopping cart;
  • Maintain your shopping session;
  • Support checkout functionality;
  • Remember preferences;
  • Understand website traffic and usage;
  • Measure advertising and conversion performance;
  • Support Google Analytics and Google advertising services;
  • Support Meta advertising and measurement services;
  • Detect fraudulent or unauthorized activity; and
  • Improve website functionality and performance.

Some cookies are essential for the operation of our website and may be necessary for functions such as shopping cart and checkout.

Other cookies and tracking technologies may be used for analytics, advertising, personalization, or measurement purposes.

You may manage or disable certain cookies through your browser settings or available cookie preference controls. However, disabling essential cookies may affect website functionality, including shopping cart and checkout features.

5. ANALYTICS & ADVERTISING

We use third-party analytics and advertising services to understand how visitors interact with our website and to measure and improve our marketing activities.

These services include Google Analytics, Google advertising services, and Meta advertising services.

These providers may collect information such as:

  • IP address or approximate location;
  • Device and browser information;
  • Pages viewed;
  • Products viewed;
  • Shopping cart interactions;
  • Purchase or conversion information;
  • Advertising interactions;
  • Cookie or advertising identifiers; and
  • Other information relating to your use of our website.

These companies may process information according to their own privacy policies and applicable laws.

We use these technologies for legitimate business purposes and, where required by applicable law, obtain consent before using non-essential cookies or similar tracking technologies.

6. MARKETING COMMUNICATIONS

If you subscribe to our marketing communications, we may use your email address to send information about:

  • New products;
  • Special offers;
  • Promotions;
  • Product updates;
  • Shopping recommendations; and
  • Other marketing communications.

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our marketing emails.

You may also contact us at:

support@kinlydiy.com

Unsubscribing from marketing communications will not prevent us from sending important transactional communications, such as order confirmations, shipping updates, refund notifications, or customer service messages.

We may retain your email address on a suppression or unsubscribe list when necessary to ensure that we honor your request not to receive promotional communications.

7. INTERNATIONAL DATA TRANSFERS

Kinlydiy is operated by LIZGER NETWORK TECHNOLOGY CO., LIMITED, a company based in Hong Kong.

Because we operate internationally and use service providers located in different countries, your personal information may be processed, stored, or transferred outside the country where you live.

For example, information may be processed by Shopify, payment providers, shipping and fulfillment providers, Google, Meta, analytics providers, email service providers, and other technology or business partners.

These providers may operate in jurisdictions including the United States, Hong Kong, and other countries.

Where required by applicable law, we take reasonable measures to ensure that international transfers of personal information are subject to appropriate safeguards.

By using our website, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside your country of residence, subject to applicable legal requirements.

8. DATA RETENTION & SECURITY

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

  • Fulfill orders;
  • Provide customer support;
  • Process returns and refunds;
  • Maintain transaction and business records;
  • Prevent fraud;
  • Resolve disputes;
  • Maintain website security;
  • Comply with accounting, tax, legal, and regulatory requirements; and
  • Maintain necessary business records.

The retention period depends on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child under 13 has provided personal information to us without appropriate parental or guardian consent, please contact us at:

support@kinlydiy.com

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information, subject to applicable legal requirements.

Where local law establishes a higher minimum age for processing personal information without parental or guardian consent, we will follow the applicable local requirements.

10. YOUR PRIVACY RIGHTS

Depending on where you live, including in jurisdictions such as the United States, United Kingdom, European Economic Area, Canada, and Australia, you may have certain rights regarding your personal information.

Depending on applicable law, these rights may include:

  • Right to Access: Request access to personal information we hold about you.
  • Right to Know: Request information about the categories of personal information we collect and how we use it.
  • Right to Correct: Request correction of inaccurate or incomplete information.
  • Right to Delete: Request deletion of certain personal information.
  • Right to Restrict: Request restriction of certain processing activities.
  • Right to Object: Object to certain processing activities where applicable.
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  • Right to Data Portability: Request a copy of certain information in a portable format where applicable.
  • Right to Opt Out: Opt out of certain marketing, targeted advertising, or other activities where required by applicable law.

The availability and scope of these rights depend on the laws applicable to your location and circumstances.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

11. HOW TO EXERCISE YOUR PRIVACY RIGHTS

If you wish to exercise an applicable privacy right, ask a privacy-related question, or make a complaint regarding our handling of personal information, please contact us.

Brand Name: Kinlydiy
Operating Company: LIZGER NETWORK TECHNOLOGY CO., LIMITED
Email: support@kinlydiy.com
Business Address: RM 102, 1/F, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, 999077, Hong Kong

When submitting a privacy request, please provide sufficient information for us to understand your request.

We may need to verify your identity before completing certain requests in order to protect your personal information and prevent unauthorized access.

We generally respond to valid privacy requests within the time period required by applicable law.

If additional time is permitted by applicable law, we may notify you of the reason for the extension.

If you are not satisfied with our response, you may have the right to contact the relevant data protection or privacy authority in your jurisdiction.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, share, and protect your personal information.

CONTACT US

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

Kinlydiy
LIZGER NETWORK TECHNOLOGY CO., LIMITED
Email: support@kinlydiy.com
Business Address: RM 102, 1/F, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, 999077, Hong Kong